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Planning Enquiries

In 2022, the Department handled 7 586 oral enquiries by telephone or in person, and 869
straightforward and 1 525 complicated written enquiries. We handled 19 applications for
information under the Code on Access to Information, and replied to 931 media enquiries. All

the enquiries processed have met the targets set out in the Department's Performance Pledge.
A breakdown of the types of planning matters under public enquiries is shown in the figure.

Planning Enquiries - 2022

51 %
42% Planning
District Planning Applications
Matters

1 % 3%
Territorial Planning Others
Matters 2%
Planning System
and Procedures

Types of Planning Matters of Enquiries in 2022

Expos

In 2022, the Department participated in the Hong

Kong Trade Development Council Education &
Careers Expo 2022 and the Eco Expo Asia 2022.

Planning Department Website

The website of the Department (https://www.pland. Hong Kong Trade Development Council
gov.hk) contains a lot of useful information which Education & Careers Expo 2022
recorded 26 185 336 hits in 2022.

71 PLANNING DEPARTMENT | ANNUAL REPORT 2022/2023