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Planning Enquiries
In 2021, the Department handled 8 967 oral enquiries by telephone or in person, and 1 150
straightforward and 814 complicated written enquiries. We handled 45 applications for
information under the Code on Access to Information, and replied to 1 171 media enquiries.
All the enquiries processed have met the targets set out in the Department's Performance
Pledge. A breakdown of the types of planning matters under public enquiries is shown in
the figure.
Planning Enquiries in 2021
Expos
In 2021, the Department participated in the Hong Kong Trade Development Council
Education & Careers Expo 2021 and the Eco Expo Asia 2021.
Summer Planning School
In July 2021, the Department conducted a one-month Summer Planning School in the City
Gallery, with about 3 000 members of the public, including secondary and primary school
students, joining the programme.
87 PLANNING DEPARTMENT │ ANNUAL REPORT 2021-2022
